La Comunidad Hispana
To help low-income residents of southern Chester County to stay healthy, build strong families and lead productive lives by providing high-quality, culturally welcoming services.
With access to high-quality, culturally welcoming services to those in need, all residents of southern Chester County will be able to more fully benefit from and contribute to the social vibrancy and economic prosperity of the region.
- We show respect in our words and actions. We smile and introduce ourselves at every encounter. We fully engage with clients and co-workers by paying full attention, listening without judgment, and maintaining eye contact.
- We seek to fully understand what the customer’s and co-worker’s needs are and find solutions. We do more than just care – we are invested in their human experience. We are open to learning and create opportunities to share our knowledge.
- We seek to delight our customers and co-workers by providing superior service, efficiency, and consistency. We communicate what we can do, when we will do it, and hold ourselves to the highest level of accountability for the outcome.
- We are organized in our thinking, our process and our actions. We act with clear purpose to advance the mission of LCH.