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MedExpress Urgent Care - Battle Creek

MedExpress is a national leader in delivering high-quality, convenient, affordable health care in a patient-centric manner.  MedExpress is now affiliated with UnitedHealth Group.

 

MedExpress was founded in 2001 in Morgantown, West Virginia, with a commitment to treating each patient as if he/she were our only patient. That same passion and steadfast dedication to patient-focused care continues to define us today. We understand that patients want to be treated with respect, to be listened to, to be understood, to be comforted – and to have quality, professional medical treatment – all in a timely fashion.

 

Our Vision

Great Care. Fast.®

Exceeding Patient Expectations in a Welcoming Environment.

Our Values

Genuine. Caring. Friendly.®

Our Approach

 

At MedExpress, we have developed a unique approach to health care, which is centered on delighting our patients at every opportunity.  With a full medical team, our neighborhood medical centers are open 12 hours a day, every day. We provide a broad scope of services including urgent care, employer health services, and basic wellness and prevention services. There are no appointments needed. We accept most insurance, but it’s never required to receive affordable care. We also collaborate and coordinate care with other local healthcare providers to ensure the best possible outcomes for our patients and their families.

 

In this position, you will support and direct the highest quality urgent care services available to the public while always assuring the MedExpress mission, vision and values are met. You will perform all duties and responsibilities within compliance with state and federal laws and regulations governing the legal scope of medical practice.

 

  • Conveys a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.

  • Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.

  • Through genuine and positive communication, makes each customer feel informed, understood, and special.

  • Contributes valuable ideas and feedback and can be counted on to meet commitments.

  • Performs well in the MedExpress environment by facing tasks and challenges with energy and passion.

  • Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.

     

    Adheres to standards of business conduct and compliance.

     

    Qualifications:

     

  • Graduate of an Accredited School of Medicine, currently licensed by the State Board of Medical Examiners and Board certified in a specialty field of medicine.   Must have and maintain a DEA license with no restrictions.   A minimum of two (2) years of clinical experience in an emergency medicine, urgent care, or ambulatory care setting.

  • Knowledge of computerized information systems used in business applications and clinical management systems (EMR).  Relevant drugs and their chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.  Non-pharmaceutical patient care aids, their applicable uses, and relevance to patient care.

  • Knowledge of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment.  Accreditation and certification requirements and the ability to maintain all appropriate licenses. Urgent and occupational medicine fields.  Professional communication principles and practices including business letter writing and advanced report preparation knowledge.

  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.   Applicable federal, state and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.   

  •  Performs duties in accordance with the customary rules of ethics and conduct of the applicable State Board of Medicine and other such regulating bodies. Prescribes dosages and instruct patients in correct usage.  This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.  Interprets the application of OSHA and HIPAA laws.  Maintains quality, safety, and infection control standards. 

  •   Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment.  Performs therapeutic procedures such as I&D, splinting, suturing, managing infection, and wound care.  Documents/Charts patient information in line with current policies and procedures. 

  • Develops and implements patient management plans, records progress notes, and assists in provision of continuity of care. Communicates with patients regarding testing results, follow-up care, and additional information.  Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions.  Refers patients to specialists and to relevant patient care components as appropriate.  

  • Follows established policies, procedures, objectives, and recommended referral practices.  Assists the CorporateCare division of MedExpress and pathways associated therewith.  Participates in facility in-services, required staff meetings, and other clinic operations procedures. 

  • Orders diagnostic tests, such as x-ray, electrocardiogram, and laboratory tests, and interpret test results for deviation from normal. Orients and trains of new practitioners when necessary.  Directs and coordinates the patient care activities of nursing and support staff as required. 

  • Supervises midlevel practitioners when appropriate and abide by all associated rules and regulations.

 

Key words: Physician, urgent care, UC, medical care, primary care, Battle Creek, MI