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VA National Center for Patient Safety

The Department of Veterans Affairs (VA) National Center for Patient Safety (NCPS), located in Ann Arbor, Michigan, was established in 1999 to lead the VA's patient safety efforts and to develop and nurture a culture of safety throughout the Veterans Health Administration (VHA). With 158 medical centers and a host of outpatient clinic and long-term care facilities, the VHA is the largest integrated healthcare delivery system in the nation. Serving a Veteran polulation of over 5.5 million, the National Center for Patient Safety is an internationally recognized for the development and implementation of patient safety policies, tools, education, and information systems throughout the VA healthcare system. All 158 VA medical centers actively participate in the program and is supported by a dedicated staff of patient safety managers.  

Our primary goal is the nationwide reduction and prevention of inadvertent harm to patients as a result of their care.

NCPS' program is unique in healthcare because it is focused on prevention, not punishment. We apply human factors engineering methods and draw on ideas from high reliability organizations, such as aviation and nuclear power, to target and eliminate system vulnerabilities. Our multi-disciplinary headquarters staff offers expertise on an array of patient safety and related health care issues and initiatives.