MASSACHUSETTS GENERAL HOSPITAL AND CATHOLIC MEDICAL CENTER
DIVISION OF TRAUMA, EMERGENCY SURGERY & SURGICAL CRITICAL CARE
SCOPE OF POSITION
Reporting to the Chief of the Department of Surgery is responsible for all clinical, teaching, research, and administrative aspects of the Division of Trauma, including planning, developing, implementing, and directing the activities of the service. The Division Chief is accountable for the overall leadership, operations, finances, academic productivity (teaching and research), personnel, focus, recruiting, growth, and quality within the Department of Surgery, and for ensuring the Division’s citizenship within the hospital. He/she is responsible for assuring patient satisfaction with services provided and for developing policies and procedures for the effective and efficient performance of these services.
He/she is also responsible for coordinating efforts with the Departments of Emergency Medicine, Surgical Critical Care, Anesthesia, Neurosurgery, Nursing, Operating Room, Oral and Maxillofacial Surgery, Orthopaedic Surgery, Pharmacy, Plastic Surgery, Radiology, Respiratory Care, Occupational and Physical Therapy, and Laboratory Services in order to develop the overall CMC Trauma Center to meet the needs of injured patients.
- Participate as active clinical trauma and emergency surgery surgeon.
- Ensure qualified, appropriate manpower including ensuring staff skill mix and addressing turnover.
- Ensure adequate coverage of call schedules, consultations, and other clinical needs of the CMC Trauma Division and other affiliated sites (as appropriate).
- Oversee all aspects of the provision of clinical services by the physician and non-physician staff in the Division. Assume overall responsibility for clinical decision-making for patients. Monitor and ensure excellence of Divisional clinical care.
- The Chief will have oversight responsibility for all staff and trainees assigned to the service.
- Participate in developing and monitoring pre-hospital trauma triage criteria.
- Oversee the Performance Improvement Program for the CMC Trauma Center.
- Encourage and support CMC Trauma Center treatment protocols among General Surgery Trauma, Orthopaedic and Neurosurgery.
- Ensure regular communications with physicians and other authorities with regard to referred patients.
- Work collaboratively with the Chief of Emergency Services to support written transfer agreements for the care of critically injured patients.
- Works collaboratively with the Chief of Emergency Services to coordinate General Surgery Trauma Service, represent CMC Trauma Center, relative to regional disaster planning.
- Plan for growth and stability of the Division’s clinical services/programs.
- Coordinate the Division’s role/interactions with other specialties within the hospital, and other CMC community hospital affiliations.
- Foster collaboration /collegiality with other Divisions and departments.
- Ensure patient satisfaction with the Division’s services.
- Introduce/develop or import new techniques and technologies, ensuring training and credentialing.
- Optimize effective and efficient delivery of care and training, including managing OR utilization, OR and practice patterns, coverage for vacation or meeting periods, and cost and resource utilization (including LOS) and developing pathways and practices that can reduce costs, hospital stay, and ancillary utilization.
- Ensure completion of surgeon evaluations.
- Ensure broad attendance and participation in teaching conferences.
- Develop and execute local and regional educational outreach and post-graduate courses. Encourage and support trauma educational programs for Catholic Medical Center.
- Develop a program of visiting professors and external educators at CMC.
- Facilitate joint research within the Division and the MGH Trauma Center/CMC.
- Establish collaborations that enhance the intellectual viability and productivity of the laboratory.
- Assure the appropriate behavior and professionalism of all Division personnel.
- Ensure training and development for all staff.
- Balance clinical, research, teaching and responsibilities of Division skills and capacities.
- Complete performance appraisals for professional and non-professional staff. Review annual self-reports as an aid to developing evaluations of Division surgeons.
- Promote growth and success of Division members.
- Provide leadership, mentoring to professional and non-professional staff of the Division.
- Develop and manage group practice structure in the Division. Monitor financial performance of individual members.
- Assist in development of administrative projections and budgets.
- Oversee the financial and administrative functions of the service, including developing and implementing policies and procedures to ensure maximized reimbursement for professional and hospital services and ensuring operational cost-effectiveness.
- Ensure provision of resources and equipment appropriate for patients.
- Oversee day to day operations.
- Develop and maintain policies and procedures for the Division.
- Foster/cultivate unity, consensus and collegiality.
- Define issues relevant to Division.
- Identify new business opportunities for Division.
- Work with Division Administrative Director to ensure communication with Department administrative leaders.
- Chair the Trauma Program Performance Improvement Committee.
- Assume a leadership role in developing the multi-disciplinary, integrated Trauma Center and through the Trauma Committee and its subcommittees, ensure the development of policies and procuress for a multi-disciplinary team approach to trauma care.
- Participate in Grand Rounds, Morbidity and Mortality Conferences, and medical audits.
- Maintain liaison with local, regional, and national trauma centers.
- Oversee the institution’s re-verification as ACS Level III /State Level IV Pediatrics.
- Coordinate and/or participate in community trauma prevention and outreach activities including collaboration with existing state, regional, and national programs.
The Chief of the Division of Trauma will report to the Chair of Surgery. He/she will work in a collaborative manner with the Chiefs of all other disciplines involved in providing trauma services. He/she also chairs the Trauma Program Performance Committee and the multi-disciplinary Trauma Board.
- The Chief of Trauma should be an experienced general surgeon clinically capable in all aspects of trauma care and emergency surgery. Board certification and/or added qualifications in Surgical Critical Care highly desirable.
- The Chief must be a technically excellent and clinically active surgeon with an interest in and willingness to teach. He/she must be willing to participate in an equitable share of trauma day and nights and weekend coverage.
- The Chief must have an interest in clinical and/or basic research and the ability to foster the research activities of the Division and to foster multidisciplinary research within the Trauma Center.
- The Chief must have prior administrative and management experience and an understanding of and commitment to the administrative and financial aspects of the service.
- The Chief must have strong organizational, personnel management, and analytic skills, and the ability to make timely and effective decisions. He/she must have the leadership skills to engender support for change and manage the change process. Commitments to improvements in patient satisfaction and operational cost-effectiveness are critical.
- The Chief must be an accessible, calm, mature, and fair individual with superlative interpersonal skills which permit him/her to balance the interests of varied constituents and to resolve conflicts. The ability to establish credibility and respect and work collaboratively with staff of different disciplines and be persuasive in both one-to-one and group settings is essential. He she must have the ability to implement change within the MGH/CMC environment.
- The Chief must also possess the organizational skills and flexibility to integrate the three major components of the hospital’s mission: patient care, education, and research.
- The Chief must also have the ability to lead and contribute to the development of the overall MGH/CMC Trauma Center.
Compensation will be both competitive and commensurate with the successful candidate’s experience.