Hosted by Christy Bray

Recruitment Excellence in Healthcare with Mitzi Kent & Susan Boydell

For this twentieth episode of PracticeLink Media Network’s “Workforce Wisdom: The Future of Healthcare Talent” podcast, host Christy Bray welcomes Susan Boydell and Mitzi Kent, both of Barlow/McCarthy.

Together the trio discuss the concept of the red carpet experience during physician recruitment, the importance of cross-team collaboration and the role of emerging technology in recruitment.

Click the “Podcast Apps” icon in the above media player (top right, next to the download icon) to listen to the podcast on your choice of major streaming platform.

For more information, visit PracticeLink.com or email PLMedia@PracticeLink.com.

ABOUT THE WORKFORCE WISDOM PODCAST

This ongoing series, hosted by veteran healthcare recruitment specialist Christy Bray, focuses on the latest trends in the healthcare recruitment industry and showcases innovative strategies, success stories and fresh perspectives in healthcare recruitment. These episodes, released every Thursday, consist of Christy leading an in-depth, thoughtful discussion with a recognized industry-leading healthcare professional exploring the challenges of healthcare recruitment and beyond. Whether you’re a seasoned recruiter or just starting out, this podcast will help you discover how the experts are reshaping the industry, leveraging technology and fostering inclusive hiring practices.

SUSAN BOYDELL, TODAY’S PODCAST GUEST

Susan Boydell is a proven business growth leader with over 20 years of experience driving innovative, volume-building strategies, enhancing alignment and engagement initiatives, and implementing process improvements that deliver meaningful differentiation in the market. With a national reputation for developing and executing results-oriented physician alignment and field sales strategies, she brings a deep understanding of how to build scalable, sustainable growth. A visionary thinker, Susan is known for challenging the status quo while simultaneously building consensus and trust across diverse teams and stakeholders to achieve high-impact results. Her leadership style blends strategic insight with a hands-on approach—she’s not afraid to roll up her sleeves to ensure goals are met. Her strength in cultivating strong relationships and high-performing teams has consistently translated into successful business outcomes.

MITZI KENT, TODAY’S PODCAST GUEST

Mitzi is a partner with Barlow/McCarthy, where she offers more than 30 years of progressive healthcare experience working with Fortune 500 companies such as HCA, Gentiva, and LifePoint Health. Mitzi has demonstrated successful leadership in business development and recruitment programs in urban and rural markets. Her experience as a certified sales trainer has allowed her to approach provider recruitment and onboarding through a “red carpet experience” lens. She has trained many clients to be an extension of their organization, leading to outstanding provider retention and loyalty. Mitzi has presented nationally at MGMA, The Forum of Healthcare Strategists, The Society of Healthcare Strategy and Market Development, and many Regional AAPPR conferences, motivating teams to cultivate recruitment and sales strategies for long-term success.

ABOUT THE HOST

Christy Bray currently serves as the Chief Customer Officer for PracticeLink, a leading platform in healthcare recruitment. Christy has extensive experience in the healthcare industry, including VP of Provider Talent at Ardent Health Services, AVP of Provider Recruitment at Lifepoint Health and Physician Recruiter and Senior Consultant at Banner Health. She is skilled in provider relations, team building, process improvement, staffing solutions and previously served in several committee roles for the Association for Advancing Physician and Provider Recruitment (AAPPR).